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Questions?
We’re Here To Help With Orders, Products, And Credit Inquiries
Have a question about jewelry, sizing, availability, shipping, or business ordering? Our team is here to help with product guidance, order support, and credit-related requests for approved buyers
Got Any Questions?
Use the form below to get in touch with the sales team
FAQs
Below are some of are common questions
How long will shipping take?
All orders are shipped within 2-5 days from our warehouse. Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.
How do I know if my order is confirmed?
Your order is confirmed once you receive an order confirmation email at the address provided during checkout. This email includes your order number, itemized list of products, shipping address, and estimated delivery date. You can also log into your account on our website to view your order status and tracking information at any time. If you don't see a confirmation email within a few minutes, please check your spam or promotions folder.
Can I change my shipping address after my order is placed?
We recommend contacting our customer service team as soon as possible if you need to change your shipping address. Depending on the status of your order, we may be able to update it before it ships. Please reach out within 24 hours of placing your order for the best chance of making changes. Once your order has been dispatched, address modifications may not be possible, and you may need to arrange a redirect or reshipment.